At GardenSquared.co.uk we guarantee only to send you top notch products and gifts and will inspect everything carefully before it leaves us to make sure it's in tip top condition. We also do our utmost to package and protect everything so that it doesn't get damaged on its way. However, if you do have a problem, here is what to do:
call: 0843 523 5295
otherwise write to:
Manor Farm Cottage
If we sent you something you hadn't ordered, please contact us within 7 days informing us of the problem. You can return it within 30 working days unused in its original packaging and you will not be charged.
If your purchase is damaged in transit, please contact us within 7 days informing us of the problem. You can return it within 30 days and either get a replacement or a refund. Please make sure you give us your order number and return the item in its original packaging.
If you receive a product that is defective, please contact us within 7 days informing us of the problem. You can return it within 30 days and either get a replacement or a refund. Please make sure you give us your order number and return the item in its original packaging. If the product is covered by a manufacturer's warranty, please contact the manufacturer directly.
To cancel an order, please drop us an e-mail at with details of the order you are cancelling. A charge may be made if the cancellation is done after the order or a part of the order has been dispatched.
You can return anything you're not happy with within 30 days of receiving it provided you have contacted us within 7 days of receipt to advise of its return. We will not pay the costs of returning an item to us.
Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return things.
To get a full refund, simply return the item to us in its original condition, in its original packaging within 30 days of cancellation.
If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value if the item needs to be reduced in price for resale.
GardenSquared.co.uk is a trading name of Jonathan Dye.
visit www.JDorganic.com for information on garden services in the Lincoln and Newark area.